Privacy & Cookies

Information We Collect

In running and maintaining our website we may collect and process the following data about you:

  • Information about your use of our site including details of your visits such as pages viewed and the resources that you access. Such information includes traffic data, location data and other communication data.
  • Information provided voluntarily by you. For example, when you register for information.
  • Information that you provide when you communicate with us by any means.

Use of Cookies

Cookies provide information regarding the computer or device used by a visitor. We use cookies and similar technologies to ensure our website functions correctly (Strictly Necessary Cookies), to analyse our traffic and improve performance (Analytics Cookies), and to assist with our marketing efforts (Marketing Cookies).

You can manage your cookie preferences through your browser settings, where you can decline non-essential cookies. Please note that disabling strictly necessary cookies may impact the functionality of our website.

Our business associates or advertisers may also use cookies, over which we have no control. Such cookies (if used) would be downloaded once you click on links or advertisements on our website.

Use of Your Information & Lawful Basis

We will only process your personal data when the law allows us to. Most commonly, we process your data under the following lawful bases:

  • Performance of a Contract: To provide our services to you, including generating your personalised training plan and fulfilling requests.
  • Explicit Consent: Because we process special category data (health and fitness data, such as heart rate and pace), we rely on your explicit consent to process this data to power the AI engine. You may also consent to receive marketing communications.
  • Legitimate Interests: To improve our AI algorithms using aggregated, anonymised data, and to inform you of changes to our website, services, or similar products.

Where your consent has been provided, it can be withdrawn by you at any time by contacting us or adjusting your account settings.

Storing Your Personal Data

In operating our website it may become necessary to transfer data that we collect from you to locations outside of the European Union for processing and storing. By providing your personal data to us, you agree to this transfer, storing or processing. We do our upmost to ensure that all reasonable steps are taken to make sure that your data is treated stored securely.

Unfortunately the sending of information via the internet is not totally secure and on occasion such information can be intercepted. We cannot guarantee the security of data that you choose to send us electronically. Sending such information is entirely at your own risk.

Disclosing Your Information

We will not disclose your personal information to any other party other than in accordance with this Privacy Policy and in the circumstances detailed below:

  • In the event that we sell any or all of our business to the buyer.
  • Where we are legally required by law to disclose your personal information.
  • To further fraud protection and reduce the risk of fraud.

Third Party Links

On occasion we include links to third parties on this website. Where we provide a link it does not mean that we endorse or approve that site’s policy towards visitor privacy. You should review their privacy policy before sending them any personal data.

Your Data Subject Rights

Under the UK General Data Protection Regulation (UK GDPR) and the Data Protection Act 2018, you have several rights in relation to your personal data, including:

  • The right to be informed about how your data is used.
  • The right of access to your personal data (usually free of charge).
  • The right to rectification of inaccurate data.
  • The right to erasure ("right to be forgotten").
  • The right to restrict processing of your data.
  • The right to data portability.
  • The right to object to processing.

If you wish to exercise any of these rights, please contact us at info@trainasone.com.

Data Retention

We will only retain your personal data for as long as necessary to fulfil the purposes we collected it for, including for the purposes of satisfying any legal, accounting, or reporting requirements. Generally, this is for as long as your account is active.

Contacting Us

Please do not hesitate to contact us regarding any matter relating to this Privacy Policy at info@trainasone.com